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Share your product idea with us and receive a free quote within 24 hours.

info@custompro-mfg.com

+86 138-0000-0000

Guangdong Province, China

Within 24 hours, Mon-Sat

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Quick answers to common questions about our services and process.

What is the minimum order quantity (MOQ)?

MOQ varies by product type. Generally, keychains and badges start from 100 pcs, figurines from 50 pcs, and printed products from 200 pcs.

How long does production take?

Typical production time is 15-25 working days after sample approval. Rush orders can be accommodated. Sample production takes 5-7 working days.

Do you provide design services?

Yes! Our in-house design team can help you create production-ready artwork from scratch or refine your existing designs.

What shipping methods do you offer?

We offer air freight (5-7 days), sea freight (20-35 days), and express courier (DHL/FedEx/UPS, 3-5 days).

Can I get a sample before placing a bulk order?

Absolutely. We always recommend approving a pre-production sample before mass production.

Do you support custom packaging?

Yes, we offer full custom packaging services — from OPP bags and header cards to premium gift boxes.

What file formats do you accept for artwork?

We accept AI, PSD, PDF, CDR, PNG (300dpi+), and SVG files.

How do you ensure product quality?

We implement a 3-stage QC process: raw material inspection, in-line production checks, and final pre-shipment inspection.